INFORMAL – IMPARTIAL – INDEPENDENT
The Ombuds Office works to:
· Ensure that undergraduate students receive fair and equitable treatment in matters of concern or complaints involving the university
· Assist students with resolving issues with the university – issues include those in which students are unsure where to go for assistance or those that may not be easily addressed through established policies or procedure
· Provide information on university policies and procedures
· Make referrals to appropriate campus colleagues who may be helpful with resolving issues, and sometimes facilitates the resolution of problems
The ombudsperson will:
The ombudsperson will not:
Lisa Kiely, Undergraduate Student Ombudsperson
Lkiely@umd.edu
The Office of Undergraduate Studies
2110 Marie Mount Hall, College Park, MD 20742